Privacy Policy

Effective Date: December 9, 2025

Introduction Jericho Stone Care (“we,” “us,” or “our”) provides custom granite, quartz, and marble countertops and related services in New Hampshire, Massachusetts, Vermont, Connecticut, Maine, and Rhode Island.

This Privacy Policy describes how we collect, use, disclose, and protect personal information in compliance with applicable federal and state laws, including laws of New Hampshire, Massachusetts, and other New England states. By using our website, services, or communicating with us, you consent to the practices described in this policy.

Information We Collect

• Personal Information you provide directly:

  • Contact information: name, mailing address, email address, telephone number.

  • Project details: property address, measurements, photos, design preferences, and materials requested.

  • Transaction data: estimates, invoices, payment method information (we do not store full payment card numbers unless required for processing and always use secure processors).

  • Communications: messages, emails, inquiries, appointment requests, and customer support interactions.

  • Employment/career application information when applying for a job: resume, references, and related data.

• Information collected automatically via Squarespace:

  • Technical data: IP address, browser type and version, device identifiers, operating system, and referral/exit pages.

  • Usage data: pages visited, time on site, search queries, and clickstream data.

  • Cookies and similar technologies: to improve site functionality and user experience (see Cookies and Tracking below).

• Information from third parties:

  • Service providers, contractors, suppliers, and business partners.

How We Use Personal Information We use personal information to:

• Provide, operate, and maintain our services and website.

• Prepare estimates, contracts, perform installations, and manage project logistics.

• Process payments and billing.

• Communicate with you, respond to inquiries, and schedule appointments.

• Personalize and improve user experience and site functionality.

• Send important notices, updates, and marketing materials where you have consented.

• Comply with legal obligations and respond to lawful requests by public authorities.

• Detect, prevent, and address fraud, security, or technical issues.

Legal Bases for Processing (where applicable) For residents of states applying consent or data protection frameworks, our legal bases for processing include:

• Performance of a contract (e.g., to fulfill services you requested).

• Legitimate interests (e.g., for fraud prevention, network and information security, and direct marketing where permitted).

• Consent (e.g., where required for marketing communications or tracking technologies).

• Compliance with legal obligations.

Sharing and Disclosure of Personal Information We may share personal information with:

• Service providers and vendors who perform services on our behalf (e.g., payment processors, cloud hosting, analytics, subcontractors, and delivery services).

• Contractors, installers, and third-party trades needed to complete your project.

• Business partners and affiliates as necessary to provide services.

• Law enforcement, governmental authorities, or third parties when required by law, legal process, or to protect our rights, property, safety, or the safety of others.

• Parties in connection with a merger, sale, reorganization, or transfer of assets (with reasonable assurances that the information will be used in a manner consistent with this policy).

We do not sell personal information for monetary consideration. If state law defines “sale” broadly and you are a resident of such a state and believe a transfer may be considered a sale, you may exercise your rights as described in Your Rights below.

Cookies and Tracking Technologies We and our service providers use cookies, web beacons, and similar technologies to collect information about site usage and preferences. You can manage cookie preferences through your browser settings; however, disabling cookies may affect site functionality.

Data Retention We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods may vary depending on the type of information and applicable law.

Your Rights and Choices Depending on where you reside and applicable law, you may have certain rights regarding your personal information, including:

• Access: request a copy of the personal information we hold about you.

• Correction: request correction of inaccurate or incomplete information.

• Deletion: request deletion of your personal information, consistent with legal requirements and our legitimate business needs.

• Restriction: request restriction of processing under certain circumstances.

• Objection: object to processing based on legitimate interests or direct marketing.

• Data portability: request a copy of your personal information in a structured, commonly used, and machine-readable format, where applicable.

• Opt-out: opt out of receiving marketing emails and communications. Each marketing message contains instructions to opt out or you can contact us directly.